Frequently asked questions

Below several frequently asked questions and our responses can be found. Should your question not be listed below or not be answered to your complete satisfaction, please contact our consumer service by clicking this link.

About the products

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    How long can a HAK product be consumed after opening the jar?

    After opening a HAK jar the (unheated) remaining content can be kept in a refrigerator for several days. Do keep in mind to spoon out the jar with a clean spoon, else the remaining content can get spoiled sooner.

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    Do HAK products contain preservatives?

    No, absolutely not. As HAK conserves her products through a process of pressurized heating no preservatives or other additives are necessary.

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    Are HAK vegetables as healthy as fresh vegetables?

    Yes they are: HAK processes her vegetables as quickly as possible (some vegetables are even driven directly to the factory after being harvested) resulting in minimal loss in vitamines and minerals and HAK does not add any preservatives or artifical coloring / flavoring to its products.

Regarding the preparation

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    How come foam arises when preparing pulses?

    All pulses contain high levels of proteins which are released when heated, causing the foam. This is a natural process also occurring when heating fresh pulses. As the proteins can be rather bitter we advice you to remove the foam or to drain the product properly after preparation.

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    How should I prepare the vegetables?

    The vegetables can be heated in a pot on a stove. Make sure you do not boil the vegetables and do not drain until after heating.

    The vegetables can also be prepared in a microwave by draining the vegetables, putting them in a deep dis hand heating them for approximately 30 seconds (depending on the microwave voltage).

    For various delicious recipes with our HAK products please make sure to visit our recipe page.

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    The label states a wooden or plastic spoon should be used when spooning out of the jar. Why is that?

    As a safety measure. When spooning out of a glass jar with a metal spoon there is a (minor) chance of hitting the jar with the spoon, resulting in a small glass fragment coming loose. In order to prevent this from happening we advice to use a wooden or plastic spoon on all of our products.